Shipping policy

Shipping Policy 

• Processing time: 2–5 business days

• Shipping time: Canada: 4-10 business days | USA: 4-9 business days I Europe 7-15 business days

• Tracking: tracking provided when available

• Customs/duties (if shipping outside Canada): customer is responsible

• Wrong address: customer responsible if entered incorrectly

• Support: your email

Some items may ship from different North American fulfillment centres to ensure availability and quality.

Orders shipped within Canada are not typically subject to additional duties. However, in rare cases, customs or import fees may apply depending on shipping method and order value.

If any unexpected charges occur, please contact us directly.